Terms & Conditions

Last Updated: 11/11/2025

Welcome to Black Horse Automotive (BHA). By accessing or using our website, booking services, or communicating with our team, you agree to the following Terms and Conditions. Please read them carefully.

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1. Services

BHA provides automotive services, including collision repair, mechanical repair, luxury detailing, concierge service, and general vehicle maintenance. All services are subject to availability, parts supply, and schedule capacity.

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2. Estimates & Pricing

All estimates provided by BHA are based on the information available at the time and are subject to change if additional damage or needs are identified during inspection or repair. Final pricing may vary depending on parts, labor, and supplemental insurance approvals.

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3. Parts & Materials

BHA uses OEM, aftermarket, or equivalent-quality parts depending on customer preference, insurance guidelines, and availability. Any specific requests must be communicated in writing before work begins.

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4. Appointment Scheduling

Appointment times are approximate. Delays may occur due to parts availability, insurance processing, or unforeseen repair complications. BHA will make every effort to provide accurate timelines and updates.

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5. Payments

Payment is due upon completion of services unless otherwise agreed. Accepted forms of payment include major credit cards, debit cards, and approved insurance payments. Vehicles will not be released until all balances are paid in full.

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6. Insurance Claims

If repairs involve an insurance claim, the customer is responsible for any deductibles, non-covered items, and out-of-pocket expenses. Approval from insurance companies may impact repair options and timelines.

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7. Vehicle Condition & Liability

BHA is not responsible for pre-existing damage, mechanical issues unrelated to the services performed, or personal items left inside the vehicle. Customers are encouraged to remove all valuables before drop-off.

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8. Warranty

BHA provides a limited warranty on workmanship. Warranty does not cover normal wear, misuse, neglect, accidents, or issues related to corrosion or aftermarket modifications.

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9. Website Use

All content on this website is the property of Black Horse Automotive. Reproduction or distribution without permission is prohibited.

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10. Limitation of Liability

To the maximum extent permitted by law, BHA is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

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11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services indicates acceptance of any changes.

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For questions, contact us at: service@blackhorseautos.com or (954)210-5443